Refund Policy

Our cancellation and refund procedures

Free Tickets

Free Garden in the Sky tickets involve no charge and therefore require no refund. If you need to cancel, please do so at least 24 hours in advance using your confirmation email link.

Restaurant Reservations

  • More than 24 hours before: Full refund available
  • Less than 24 hours before: No refund, but you may reschedule
  • No-show: No refund

How to Request a Refund

  1. Contact us at [email protected]
  2. Include your reservation reference number
  3. State the reason for cancellation
  4. Allow 5-10 business days for processing

Exceptional Circumstances

In cases of emergency closure or circumstances beyond your control, we will offer full refunds or rebooking options.

Questions?

If you have questions, please contact us.